FAQ
Sterling Silver Jewelry


  • How long does it take for my order to be shipped?
  • How will I know my order has been shipped?
  • What is Sterling Silver?
  • What is rhodium plating?
  • What is a Cubic Zirconia (CZ) Stone?
  • How do I care for my sterling silver jewelry?
  • Does your plating tarnish?
  • How long does it take for my order to be shipped?

    All orders are immediately processed and usually shipped the next business day; however, all orders are to be shipped from this location within 5 business days.

    How will I know my order has been shipped?

    You will receive a confirmation email stating that your order has been received.  When your order is shipped, you will receive another confirmation email with tracking information.

    What is Sterling Silver?

    Sterling silver jewelry is composed of 92.5% (925 parts per thousand) silver and 7.5% copper alloy.  The copper increases the silvers hardness.  Produced in mines (mainly Peru and Mexico) sterling silver has become a popular affordable alternative to white gold or platinum.  It can be polished into a higher sheen than any other white metals.

    What is rhodium plating?

    Rhodium, which is a member of the platinum family, is a metal that is durable and hard.  It has a whitish and silver appearance.  When plated on other metals it produces a bright, shiny and long lasting silver-colored finish.  This coating helps protect the silver from tarnishing, scratching, and corrosion. 

    What is a Cubic Zirconia (CZ) Stone?

    Cubic Zirconia is the finest substitute for diamonds.  It can come in various colors and with the proper cleaning, it will retain its beauty for years.  It is a synthetic gemstone that is chemically comprised of from a cubic form of zirconium oxide and yttrium oxide.  Cubic Zirconia’s are cut in the same way diamond are cut.  Depending on the styles, our CZ’s are both machine-cut and hand-cut.  CZ’s are so solid that it outweighs a diamond of the same millimeter diameter by 1.7 times more.      

    How do I care for my sterling silver jewelry?

    To prevent jewelry from damage, store your sterling silver jewelry in a cool, dry place individually in pouches or plastic bags to keep them from environmental harm.  Do not rub jewelry with coarse fabric, it may scratch the jewelry surface.  Do not expose to direct sunlight for long periods of time, it may fade the color of the stone.  Try to avoid direct contact with perfumes and lotions because it may leave residue on the jewelry. 

     

    To clean, wipe your jewelry with a damp cloth of warm water-detergent solution, then rinse well with clean water and air dry.  Last, polish with a lint-free soft cloth.  If your jewelry becomes tarnished, use a polish solution or a polishing cloth to the clean the piece. 

    Does your plating tarnish?

    We normally use high quality Rhodium plating and rhodium is considered a precious metal 3 times more expensive than gold.   This coating helps protect the silver from tarnishing, scratching, and corrosion; however, the lifespan of your plating depends on the care and environment.  Moisture, temperature, lotions, sweat, and perfumes can all effect the lifespan of the plating.

     

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